Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number, and company name provided when you fill out our contact form or communicate with us.
• Usage data — IP address, browser type, pages visited, time spent on pages, and other diagnostic data collected automatically when you visit our website.
• Project information — details about your project, business requirements, or technical specifications that you share with us in the course of engaging our services.
• Cookies — small data files placed on your device to support website functionality and analytics. See Section 6 for details.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you request.
• Communicate project updates, proposals, and invoices.
• Improve our website, services, and user experience.
• Comply with applicable legal obligations.
• Send occasional service-related communications. We do not send marketing emails without your explicit consent.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers — trusted third-party vendors (e.g., cloud hosting, analytics, payment processing) who assist in operating our website and delivering our services, bound by confidentiality obligations.
• Legal requirements — when required by law, court order, or government authority, or to protect our rights and the safety of others.
• Business transfers — in connection with a merger, acquisition, or sale of company assets, subject to standard confidentiality protections.

4. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Contact form submissions are retained for up to two years. Project-related data is retained for the duration of the engagement and a reasonable period thereafter for legal and business purposes.

5. Security

We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies and similar tracking technologies to enhance functionality and analyze traffic. You can instruct your browser to refuse all cookies or to alert you when cookies are being sent. Some parts of the website may not function properly if you disable cookies.

We use the following categories of cookies:

• Strictly necessary — required for core website functionality.
• Analytics — help us understand how visitors interact with the site (e.g., page views, bounce rate). Data is aggregated and anonymized.

7. Third-Party Links

Our website may contain links to third-party websites. We have no control over those sites and are not responsible for their privacy practices. We encourage you to review the privacy policy of any third-party site you visit.

8. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to access, correct, delete, or restrict its processing. To exercise any of these rights, please contact us at the address below. We will respond within 30 days.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date. Your continued use of the website after any changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Skyvue Labs
Email: hello@skyvuelabs.com